Privacy Policy
Last updated: August 2026
What We Collect
InsightFlow AI is designed with minimal data collection:
- Uploaded Documents: Processed in server memory only. Not stored permanently. Deleted when your session expires (30 minutes of inactivity) or when the server restarts.
- API Keys: Used per-request only to call your selected LLM provider. Never stored, logged, or persisted in any database or file system.
- Questions & Answers: Exist only in server memory during your active session. Not logged or stored.
How Your Data Is Processed
When you upload a document and ask questions, the following happens:
- Embedding: Document chunks are sent to Google's Gemini Embedding API to create vector representations. Google's API terms apply to this data transmission.
- LLM Queries: Your question and relevant document chunks are sent to your selected LLM provider (TokenRouter, Anthropic, Google, or OpenRouter). Each provider's own privacy policy applies.
- Ephemeral Storage: Embedded vectors are stored in server memory (ChromaDB in-memory mode) and are lost on server restart or session expiry.
What We Do NOT Do
- We do not create user accounts or require login
- We do not store documents on disk or in databases
- We do not log API keys or chat content
- We do not use your documents to train AI models
- We do not share your data with third parties beyond the selected LLM provider
- We do not use cookies or tracking analytics
Third-Party Services
InsightFlow AI relies on the following external services for functionality:
- Google Gemini API: For document embeddings (vector generation). Subject to Google's Privacy Policy.
- TokenRouter / OpenRouter / Anthropic: For AI answer generation. Subject to each provider's respective privacy policies.
- Render: For backend hosting. Subject to Render's Privacy Policy.
- GitHub Pages: For frontend hosting. Subject to GitHub's Privacy Statement.
Server Restarts & Data Loss
The backend runs on Render's free tier, which may restart at any time. When this happens:
- All active sessions are cleared
- All uploaded documents and embeddings are lost
- Pre-indexed sample documents are re-loaded from source files
- You will need to re-upload your document to continue chatting
Contact
Questions about this policy? Email us at hello@insightflowai.online.